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 COURSE CONTENT
An Overview of Meetings
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What
makes a successful meeting? What is the purpose of
minutes
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Liaising
with the chair, meeting purpose, who attends, where
and when
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The
Principles of Taking Minutes
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What
style, what tone, how to prepare well, where you
should sit, your role and image, using appropriate
meeting language
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Methods
of Note-taking
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Speed
writing techniques,
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Identifying and capturing key points
What to do if hearing/understanding is difficult
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Writing
the Minutes
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Awareness of Freedom of Information and Data
Protection Acts, as they relate to minutes.
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Producing minutes that accurately reflect the
meeting, and are clear, concise and grammatical.
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Practising writing draft minutes and encouraging the
chair to authorise and return them for finalising
and timely distribution.
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Activities
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Exercises will take place throughout the day which
allow participants to gain practical experience of
key skills, including the opportunity to work with
scenarios taken from actual meetings and to practise
taking individual minutes
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This
course has taught me loads! Bite size info for me to
carry with me always. I feel much more confident with myself
and I know my performance will improve when I apply what I
have learnt. 
